The Camping & Bungalows management DE HARO set out in the next document (Quality Policy) the basic principles to be followed by management and the team of workers who put it all together in order to comply with the main objectives established by our company principle, which is to fully satisfy the expectations of our customers during their stay with us by offering them a carefully-run service, in a pleasant atmosphere together with first class facilities provided by qualified staff.

In this regard, we base our Quality Policy on the following basic principles at the Campsite – Bungalows De Haro:

• Identification of the Customer’s needs.
• Continual training for our team of workers.
• Service professionalism and personalised treatment.
• Creation of a comfortable and pleasant atmosphere.
• Continual improvement and innovation at our facilities.
• Quality of complementary services.
• Respect for the environment.

In Haro on 10th January 2010.